Challenges To Be Solved

It will take change and innovation to confidently return to many of the things we love.

And while the future is uncertain and filled with challenges, we will solve them together. Here are examples of some of the challenges the hospitality industry may need to overcome:


  • Will guest pillows need to be disposable or will people travel with their own pillows?
  • How will we valet park cars so it is safe for the valet and the guest?
  • How do we clean a hotel shuttle bus?
  • How do bellmen clean and handle bags?
  • How do we best clean and sterilize hotel rooms?


  • How do you clean gaming chips rapidly?
  • Can UV light technology be used to clean paper currency?
  • Is it possible to use disposable covers on slot machine buttons?
  • Can we rapidly and cost effectively bring to market innovative ways of dividing players on the casino floor while maintaining a fun environment?
  • Are there automated or dealer assisted game solutions for table games?
  • How can casinos implement cashless games?

Sports & Entertainment

  • How do you fill a stadium or arena and be mindful of social distancing requirements?
  • How will groups who purchase tickets be seated together while safely maintaining social distancing from other groups?
  • How can we use technology to schedule the arrival and departure times of fans to prevent crowds from forming at entries and exits?


  • How do you surgically clean an airliner and keep it on schedule?
  • What is the best process to take passenger temperatures at airports? What technologies and machines can we put in place to track testing results, temperatures and sanitize passengers prior to boarding aircraft?
  • Do we need travel clothes that are made of antimicrobial fabrics?
  • What contact tracing technologies should be developed and deployed by airlines?

Food & Beverage

  • How do you safely seat the most people in high rent, urban dining rooms?
  • What cooling, comfortable mask options can you offer chefs in high temperature kitchens?
  • How can you rapidly and safely clean tableside condiments without everything becoming disposable, single serving packages?
  • Develop a software that integrates the multiple food delivery platforms to a central dashboard that can be processed through a restaurant’s POS system
  • Are there automated sanitizer systems to rapidly clean surfaces?